*UPGRADE IN PROGRESS* -- CareerCircle platform upgrades will occur between Monday June 27th 10PM Eastern Time through Tuesday June 28th 4AM Eastern Time.&nbsp; The system may be intermittently unavailable during this timeframe.&nbsp;&nbsp;

*UPGRADE IN PROGRESS* -- CareerCircle is upgrading its capabilities and as a result the system may be temporarily unavailable as we bring new capabilities and infrastructure online to better serve our members.&nbsp; If you receive an error during this timeframe please bear with us as we're working to improve our system and you may need to retry that operation at a later time.&nbsp; &nbsp;

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers. Job Description Our Company has an outstanding track record of success and strives to build long term relationships with our customers. Customer satisfaction is given great emphasis and we strive to build a trusted advisor relationship with every customer. The customer upgrade team comprises Project Management, Implementation Engineering, Field Engineering, and Field Support personnel working together in a high performance culture, often with demanding cycle times and high customer expectations because we are working on mission critical communication systems. Many of our systems are designed around the APCO Project 25 communications standard. With the growth of data services some of our customers' mobile wireless networks are being enhanced with LTE infrastructure for applications such as live mobile video transmission supplementing our traditional core voice and narrow-band data networks. The Senior Field Engineer will take responsibility for and oversee all technical aspects of the assigned upgrade project until upgrade completion. Job Details:<ul><li> Customer presentations </li><li> Possible upgrade equipment staging </li><li> Update system documentation </li><li> Live system upgrades </li><li> Lead customer presentations </li></ul>Specific Knowledge/Skills:<ul><li> Experience/knowledge in radio communication systems </li><li> Experience, good understanding, and working knowledge in IP networking, network design methodologies & troubleshooting (Ethernet, TCP/IP, L2/L3, MPLS) </li><li> Certifications through CompTIA Network+, Juniper JNCIA-Junos, Nokia NRS1, CCNA or similar </li><li> Experience directly working with end-user customers is desirable </li><li> Excellent communications skills and the ability to present complex topics to nontechnical audiences </li><li> Self motivated and able to maintain focus in a pressured environment </li></ul>Up to 50% travel may be required for upgrade projects. Basic Requirements<ul><li> At least a High School Diploma or GED and 3+ years of experience in the technical or engineering field. </li><li> Must be able to obtain background clearance as required by government customers. </li></ul> Travel Requirements Under 25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

public

Field Upgrade Engineer: T7, T8

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The U.S Air Force Global Enterprise Sustainment Program is responsible for operating, supporting, upgrading, protecting and administering all aspects of a global enterprise communication system supporting Air Force Commands around the world. Job Description The Program Manager's position is responsible for every aspect of the U.S. Air Force Global Enterprise Sustainment Program. Responsibilities include, but are not limited to overall management of Program personnel, support personnel, working with Motorola sales team personnel, pre and post sale opportunities and proposals, administering and overseeing the program budget and costs, to lead, manage, oversee and direct work of engineers, system managers, system technologists, cyber security leads and personnel, customer service managers, quality managers, safety managers, configuration management, ensure required DoD change management processes, managing project managers and global projects, system upgrades, administrative personnel, personnel management, complex schedules, effective coordination and communications with customers, partners, the Air Force and other DoD branches, internal Motorola personnel, and Motorola leadership. This position serves as the single point of contact for the Air Force system and the Air Force's PMO that supports this system and contract.<ul><li>Program Manager position is responsible for the management, oversight and overall administration of the U.S. Air Force Global Sustainment Contract, which supports the U.S. Air Force's Enterprise Land Mobile Radio System (ELMR).</li><li>This position oversees and ensures that all contract requirements are met, the system is maintained at required operational levels and general operation of the entire business.</li><li>Responsibilities include personnel management, budgeting and budget administration, business operations, daily communications both internal within Motorola Solutions, Motorola partners, the U.S. Air Fprce and other external customers.</li><li>Manage supply chain and logistics, strategic planning, customer service, contract management.</li><li>Oversee break-fix on the system, preventative maintenance, planning and overseeing all system upgrades and engineering tasks.</li><li>Development of policies, SOP's and other written reports, briefings and directives, attending all internal and external meetings and overall responsibility for every aspect of program management, contract management, and meeting all internal and external goals and milestones.</li><li>This position requires a high degree of professional experience in executive management, management of large enterprise IT systems and of large agencies or organizations, excellent planning skills, prioritization of work tasks and responsibilities, delegation, excellent interpersonal communications, and many other skills.</li><li>Deliver executive experience with written communications, reports, briefings, creating and maintaining appropriate documentation, problem identification, analysis and resolutions, excellent multi tasking skills, business operations planning and administration</li><li>Responsible for leading and ensuring system lifecycle planning, to include hardware, software, operational data maintenance to achieve and maintain, a.</li><li>Oversee, lead and direct all logistical planning, change administration and management, preventative maintenance of hardware and software, meeting and maintaining DoD Cybersecurity compliance including Information Assurance Vulnerability Alert (IVAV) Compliance and Patch Management, vulnerability scanning and benchmark testing for the Air Force system when required.</li><li>Administer, direct and responsible for system currency, integration of information security for continuous monitoring, system testing, system implementation, updates and support, response and resolution of service calls to provide end to end life cycle sustainment support, management of software licenses and software currency, central monitoring for real-time health and status of the system, equipment repair, asset and configuration management, password management, contract management, auditing and quality assurance, customer relationships, planning and implementation of worldwide System Upgrades, successful development, submission and approval of all CDRL's and DED's, approval of Installation Design Plans or similar documentation, , approval of system and personnel schedules, actions, requests, hiring and developing, approving and managing employee performance expectations.</li><li>Responsible for the successful management of all Motorola projects worldwide that connect to the Air Force system including systems integration projects, service projects and others. Projects include system expansions and upgrades. Upgrades to Dispatch Centers, addition of new sites and other major worldwide projects. Responsible for approval of all schedules, budgets, invoicing, documents, personnel, directing all work, tasks, contract compliance, ATP's, SOVT's, equipment ordering and manufacturing, overseeing project managers and successful management and conclusion of all projects. Responsible for converting all projects to full time sustainment support under this program after project completion.</li><li>Ensure that the Program strategic plan and goals support and adheres to Motorola strategic goals and objectives, ensure these are clearly communicated to all team members and the program supports these goals and objectives to achieve organizational success.</li><li>Work and coordinate daily with Sales to coordinate tasks, responses and strategic direction for the Program, as well as identifying sales opportunities.</li><li>Participate in proposals for the Air Force, ensuring consistent customer pricing, identifying risks, ensuring all contract requirements are met within the proposal, including approvals, documentation, CDRLs, Information Assurance requirements, engineering design, schedules, resources, and ultimately approving the proposal before it goes to the customer.</li><li>Participating in any Engineering Change Board Processes, including submitting all change requests, other required documentation and artifacts, following established procedures, developing and submitting schedules, topography and providing detailed information on system changes.</li><li>Responsible for daily, weekly and monthly administrative tasks, reviews and approvals. Identifying the criticality of open issues and tasks and directing managers and resources to efficiently and effectively resolve daily issues and problems.</li><li>Ensure contractual compliance through auditing, setting KPI's, regular requirements reviews</li><li>Attend and manage all daily and weekly customer related calls as well as the review and approval of all meeting notes before upload to Remedy.</li></ul>Has overall responsibility for every aspect of the Program and Program success in every area. Working Location/Travel: <ul><li>The working location is remote but must be within the U.S. and all applicants must be able to travel 10-15% of the time when and as required.</li></ul> Preferred Qualified Skills: <ul><li>Executive leadership and management experience tied to demonstrable successes in previous roles and successful outcomes.</li><li>Customer Service and Contracting - writing, interpreting, understanding and administering contracts and ensuring that all contract requirements are met.</li><li>Human Resources - Experience including hiring, developing essential job functions, personnel management and administration, setting employee performance goals, administering employee evaluation systems, working knowledge of legal requirements regarding hiring and personnel management.</li><li>Supply Chain management and administration - logistics planning, execution and sustainment, executive management, leadership and strategy.</li><li>Budget Administration - including budget formulation and development, budget administration of a large budget, managing costs to achieve profitability goals, budget execution and management over a large organization and geographic area. Similar experience may be substituted.</li><li>Superior interpersonal communications - both internally and externally involving customers and other stakeholders. The ability to link communications and customer service to demonstrable successes and outcomes.</li><li>Customer relations, strategic planning, policy development and execution</li><li>Project Management experience - 5 years minimum (PMP preferred), managing a variety of projects ranging in complexity and difficulty.</li><li>Demonstrable experience linked to successes involving building and working with teams to successfully accomplish a mission at or above expected goals or outcomes, ensuring that all deliverables and due dates are met both externally and internally, excellent delegation skills and the ability to appropriately prioritize work for this position and others.</li><li>Exellent written communication skills and the ability to write reports and briefings, customer deliverables and other deliverables at a professional level with a minimum of errors. The ability to review the written work of others and identify and recognize grammatical errors, errors in formatting, sentence structure and other requirements for reports and deliverables.</li><li>Competency and the ability to use internal Motorola Solutions systems, technology, Google Suites and applications, Microsoft and other general business applications.</li><li>Any other skills and abilities required to achieve success in this role or as identified by the Director of Global Services for the DoD.</li></ul> Additional Requirements: <ul><li>All applicants must be a U.S. Citizen and be able to pass a DoD and corporate background check as well as being able to satisfy requirements for a DoD clearance.</li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.</li></ul> #LI-MM4 USFGMD - ClearedJobs.net<ul></ul> Basic Requirements<ul><li>Bachelors Degree Minimum</li><li>Management experience, this includes holding positions as a Program Manager , Deputy Program Manager, Director, CIO, CTO, Vice President of a company/organization, government organization, business or management of large IT systems or similar systems. Simlar experience substitutable.</li></ul> Travel Requirements 10-25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Program Manager, U.S. Air Force  Global Sustainment Program

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview From the largest Fortune 500 companies to the smallest, most innovative start-ups, we help organizations of all sizes navigate a constantly changing security and compliance landscape. We discover - and shut down - advanced cyber attacks. We keep watch over networks 24 hours a day, 7 days a week 365 days a year. And we help commercial organizations efficiently adapt to demanding security compliance requirements. Job Description The Lead SOC Analyst is a senior level position within the security operations center. The SOC Lead provides leadership and mentorship to a team of security analysts delivering best in class security monitoring for our customers as part of Motorola Solutions Cyber Security operations. The Lead SOC Analyst is responsible for day to day operations of the SOC including establishing and measuring team performance and serves as a technical escalation point. The SOC Lead develops, maintains, and implements relevant policies and procedures to protect the security and privacy of information from intentional or unintentional damage. The Lead SOC Analyst is responsible for advanced security monitoring through triage, investigation, communication and reporting. The Lead SOC Analyst will provide expert level analysis and will be responsible for providing guidance for complex customer inquiries. What you'll do: <ul><li>Lead the Security Operations team to ensure successful delivery of Motorola's cyber security expertise to the customer</li><li>Establish relationships with stakeholders and maintain positive relationships</li><li>Be leader in the growth of the SOC and drive integration of new products </li><li>Be a technical and thought leader driving automation, analytics, and operational efficiencies </li><li>Promote innovation and forward thinking throughout the organization</li><li>Lead monthly service reviews and other forums to ensure that operational services and issues are managed successfully</li></ul> Experience Needed: <ul><li>Experience developing, implementing, and maturing SOC/CIRT teams (i.e. MSSP)</li><li>Experience reviewing and coordinating SOC planning based on operational metrics</li><li>Familiarity with cutting-edge security technologies such as Zero-Trust Network Access, Password less Authentication, Artificial Intelligence, Endpoint Detection and Response, and Extended Detection and Response (XDR)</li><li>Expert level experience with SIEM & EDR tools </li><li>Solid understanding of the security landscape, including prevalent threats, existing technologies, and modern security architectures.</li><li>Previous experience in collaborating with management in developing technical direction, as well as assessing reasonable objectives and timelines</li><li>Proficient with scripting for task automation (e.g. Bash, Python)</li><li>Good written and oral communications skills</li><li>Bachelor's Degree in Computer Science/Information Technology/Information Security or related experience </li><li>5+ years experience in a DevSecOps, Security Operations, or similar role </li><li>Certifications (GSEC, Network+, GCED, GCIA, OSCP)</li></ul> Basic Requirements<ul><li> Bachelor's Degree in Computer Science/Information Technology/Information Security or 5 + years of technical security experience experience </li><li> Bilingual, able to speak and communicate in Spanish </li><li> Must be able to obtain government security clearance </li></ul> Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Lead Security Operations Center (SOC) Analyst

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Motorola Solutions' Command Center Software portfolio thrives within the overall Motorola Solutions product ecosystem, and is also enhanced by 3rd party systems our customers use on a daily basis. The Alliances and Ecosystem team is responsible for evaluation and establishment of 3rd party technology partner relationships, alignment of appropriate stakeholders, and establishment of appropriate governance based on established differentiation to ensure ongoing profitability for the Command Center Software business. Within the Command Center Software portfolio, the Response, Reporting and Evidence portfolio provides first responders with the tools they use on a daily basis to keep our communities safe. The Business Operations team provides the support needed by the teams developing products in this portfolio to bring these solutions to market in an operationally effective and profitable way. Job Description In this role, you'll work to help streamline partner-related initiatives for our Command Center Software business and business operations for our Response, Reporting and Evidence portfolio. This role will have high visibility to Motorola's senior leadership and give opportunities to collaborate across the entire business. The level of exposure and meaningfulness of the work will provide a great opportunity for future advancement within the corporation.<ul><li> Analyze and translate data into actionable recommendations </li><li> Develop data and fact-based financial models and metrics and identify potential risks/opportunities </li><li> Maintain and optimize offer structure for MSI's Response, Reporting and Evidence portfolio </li><li> Maintain and optimize 3rd party ecosystem governance activities, program processes and technology ecosystem partner relationships </li></ul> Additional Knowledge/Skills: <ul><li> Strong analytical skills, organization, and curiosity to develop new methods and processes </li><li> Comfortable working with large datasets, and ability to synthesize data </li></ul> #LI-RS1 Basic Requirements Bachelor's degree with an Industrial Management and Data Analytics focus Travel Requirements None Relocation Provided None Position Type New Grad Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Business Operations Analyst

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The penetration testing team is part of the Cybersecurity Advisory Services Group. We perform external, internal, wireless, and web application assessments as well as social engineering engagements (phishing, vishing, physical). The group provides full spectrum cybersecurity services. We also provide virtual Chief Information Security Officer (vCISO) services, perform different types of cybersecurity risk assessments and exercises. Job Description We are seeking a highly skilled and experienced Vulnerability Management Specialist to join our dynamic team. The ideal candidate will have a strong background in running vulnerability scans, including expertise in using Tenable Nessus Professional, Tenable , and Rapid7. Additionally, the candidate should possess excellent communication skills and be comfortable presenting vulnerability assessment findings to customers. Responsibilities: <ul><li>Conduct regular vulnerability scans using Tenable Nessus Professional, Tenable and Rapid7 to identify security weaknesses and potential threats.</li><li>Analyze scan results and generate comprehensive reports outlining vulnerabilities, prioritizing risks, and suggesting appropriate mitigation strategies.</li><li>Collaborate with cross-functional teams to ensure timely remediation of identified vulnerabilities and track progress.</li><li>Stay up-to-date with the latest security vulnerabilities, industry trends, and best practices.</li><li>Present vulnerability assessment findings and recommendations to customers in a clear and concise manner.</li><li>Provide guidance and support to internal teams on vulnerability management, security best practices, and risk assessment methodologies.</li></ul> Requirements: <ul><li>Strong understanding of vulnerability assessment methodologies, tools, and techniques.</li><li>Excellent knowledge of common security vulnerabilities, exploitation techniques, and attack vectors.</li><li>Demonstrated ability to analyze scan results, prioritize risks, and provide actionable recommendations.</li><li>Proficient in presenting technical information to non-technical stakeholders, such as customers or executive teams.</li><li>Strong problem-solving skills and ability to work independently or as part of a team.</li><li>Relevant certifications such as Certified Ethical Hacker (CEH), Tenable Certified Nessus Auditor (TCNA), or Rapid7 Certified User (RCU) are highly desirable.</li><li>Excellent written and verbal communication skills.</li></ul>#LI-JM2 Basic Requirements<ul><li>Bachelor's degree in Computer Science, Information Security, or a related field OR 1+ years of IT experience.</li><li>Proven experience of at least 1 year of conducting vulnerability scans using Tenable Nessus Professional, Tenable or Ra pid7</li></ul> Travel Requirements Over 50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Vulnerability Scanning Specialist

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Rave Mobile Safety, a Motorola Solutions company, makes complex emergency response simple by building easy to use, trustworthy critical communication and collaboration software. Rave's platform helps 9-1-1 call centers serve their communities, schools create a safe learning environment, and corporations protect their global workforce by helping them prepare better, respond faster, and communicate effectively during emergencies. Rave's solutions were utilized in 40 million incidents representing billions of individual communications in 2022 alone. Job Description The Sales Development Representative is a key contributor in a rapid growth SaaS company while representing a product suite that makes an impact on people's lives. Rave has had 12 consecutive years of double-digit growth and has recently been acquired by Motorola Solutions (NYSE:MSI), a global leader in public safety and enterprise security. Join our team and help us continue to grow! Responsibilities include:<ul><li>Run call cadences (with support of an automated dialer) to educate our future customers on the value our solutions bring and drive interest in an initial conversation. </li><li>Ask smart, targeted questions to build rapport with our prospects and identify opportunities. </li><li>Focus on targeted outbound list. </li><li>Collaborate with seasoned sales professionals within a territory you support to find, develop and build key stakeholder interest, and crystalize the needs of the organization across multiple customer profiles and buyer groups. </li><li>Re-engage lapsed and long-term leads as we introduce new product features with a focus on bringing them back into the funnel. </li><li>Record prospect interactions and update records within our CRM.</li></ul>Qualifications: <ul><li>Ability to articulate value propositions via phone, video, email, and other various social networking platforms. </li><li>Detail oriented, take exceptional meeting/activity notes, and effective in task and time management. </li><li>Highly motivated, passionate, and results driven.</li><li> Willing and able to contribute to team efforts by accomplishing related tasks as needed .</li><li> Commitment to company vision, mission and values. </li></ul> **Candidates can work out of the Chicago, IL; West Valley City, UT; or Lexington, SC office** #LI-RO1 Basic Requirements<ul><li>Graduating with a Bachelor's degree on or before June 2024 OR 1+ years of sales/customer service experience</li></ul> Travel Requirements Under 10% Relocation Provided None Position Type New Grad Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Sales Development Representative

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Inside Sales Representative is responsible for directly selling Motorola Solutions products and services through achievement of opportunity-based sales quotas for a pre-established set of accounts designated by Field Sales Management. The Inside Sales Representative is held accountable for reaching business targets associated with phone-based selling and other revenue generating activities (outbound calling, lead generation & follow-up, call campaigns on promotion launches, prospecting, email campaigns, etc) Job Description Responsibilities include:<ul><li> Be a hunter. Cold call/email leads </li><li> Understand the technology and business structure </li><li> Aggressively prospect and qualify potential clients generated through outbound calling, email initiatives and attending appropriate industry events defined by sales management </li><li> Attends customer specific meetings, conferences and technology forums, as directed by the sales team </li><li> Learn and understand the assigned territory government processes, to include but not limited to, State Term Schedules, Purchase Ordering Processes, Request for Proposals (RFP), Request for Quotations (RFQ), and or sealed bids </li><li> Keep current with industry trends that are relevant to targeted vertical markets </li><li> Have a technical understanding of and ability to articulate and demonstrate Motorola's products and value proposition </li></ul>Additional Knowledge/Skills: <ul><li> Possess a strong phone presence and superior communication (written, verbal, and interpersonal). </li><li> Perseverant; works hard and handles objections well. </li><li> Proficiency in Microsoft Word, Excel, and Salesforce. </li><li> BA/BS in business or marketing preferred </li></ul>Desired Behaviors:<ul><li> Thrives in a competitive team-oriented environment </li><li> Strong organization and administration skills. </li><li> Professional, friendly and positive disposition. </li><li> Time management: the ability to organize and manage multiple priorities. </li><li> Commitment to company vision, mission and values. </li><li> Willing and able to contribute to team efforts by accomplishing related tasks as needed </li><li> Energetic, eager to learn, can-do attitude .</li></ul> Basic Requirements<ul><li>Graduating with a Bachelor's Degree on or before June 2024 or 1+ years of sales/customer service experience</li></ul> Travel Requirements Under 10% Relocation Provided None Position Type New Grad Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Inside Territory Sales Representative

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Motorola Solutions (NYSE: MSI) is a global leader in mission-critical communications and video security & access control. At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Our technology platforms in mission-critical communications, command center software and video security & analytics, bolstered by managed & support services, make cities safer and help communities and businesses thrive. At Motorola Solutions, we are ushering in a new era in public safety and security. The Video Security & Access Control group at Motorola Solutions designs, develops, and manufactures video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Avigilon and Pelco solutions have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers. Job Description Duties and Responsibilities:<ul><li> Create and drive relationships with large national Architects, Electrical Engineers, and Security Consultants in key verticals such as Airports and Data Centers. </li><li> Find and create sales opportunities listing MSI products from targeted firms and key verticals to contribute to the North American Sales Team's pipelines. </li><li> Work as an overlay with the Regional A&E BDM's to drive a unified message to A&E firms with a national footprint. </li><li> Help identify trade associations, partnering opportunities, new business plans and objectives, and other creative market approaches to maximize your activity's impact. </li><li> Create and execute marketing plans targeting the assigned sector, including marketing campaigns, tradeshow events, sales tools, web resources, social media, and customer interactions as approved. </li></ul>Territory:<ul><li> Target national A&E firms and verticals across the United States. </li></ul>Travel Requirements: <ul><li> 70%+ travel covering the United States </li></ul> Additional Skills <ul><li> 7+ years of Sales experience working in the Video Surveillance industry </li><li> 2+ Years Experience working with A&E, Engineering, and Security Consulting firms </li><li> Detailed understanding of the Construction Lifecycle, Construction Design Sets using MasterFormat, and how the A&E business model operates. </li><li> Good understanding of Design deliverables and software such as Revit, AutoCAD, and Bluebeam. </li><li> Experience with key drivers in physical security in the Airport, Data Center, and Critical Infrastructure verticals. </li><li> Deep knowledge of Video Security Cameras, Video Management Software, Video Analytics, and Access Control hardware/software. </li></ul> Basic Requirements<ul><li> 7+ years of Sales experience in the Security industry </li></ul> Travel Requirements Over 50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Strategic A&E Business Development Manager, United States

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Service Design Tools & Infrastructure team is a strategic component of Centralized Managed Support Operations (CMSO), responsible for providing exceptional Service Design & innovative technology solutions to enable and empower MSI Centralized Managed Support Operations meet and exceed customer's expectations Job Description This is a combined role of ServiceNow Product Manager and solution architect.<ul><li>Utilizes excellent written and oral communication skills to work closely with business customers and technical staff to assess/prioritize customer requests, identify best solutions for the organization.</li><li>Comfortable working independently and hands-on to prototype and evaluate solutions for fit within the organization.</li><li>Advises on high-level, complex solution development, architecture, and management processes from concept ideation through development, launch and maintenance. Interfaces with development, customers, and management to develop and grow solutions and portfolios of solutions and offerings to increase productivity and profits.</li><li>Leads technical solution architecture efforts. Creates written and graphical content to support client and business stakeholders.</li><li>Leads research initiatives of existing business environment including trends, best practices and organization preferred architectural frameworks to ensure organization's services match business trends. Suggests appropriate upgrades or relevant solutions to enhance organization's competency in meeting changing business needs.</li><li>Interfaces and leads discussions across cross-functional teams to ensure consistency in solution development and implementation.</li><li>Advises management regarding vision and strategy, technology innovations and enterprise architecture services.</li><li>Prepares system roadmap with strategy work products, technology and product analysis</li></ul>Preferred Qualifications:<ul><li>Experience with full lifecycle ServiceNow implementations</li><li>Understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS.</li><li>Experience with scripting in the ServiceNow platform using JavaScript, Jelly, and/or AngularJS including Business Rules, Client Scripts, UI Actions, UI Pages, Widgets, etc.</li><li>Agile Scrum/Kanban, DevOps, and Continuous Integration / Deployment / Delivery</li><li>Excellent written and oral communication skills. Be able to work under pressure</li></ul>#LI-DB1 Basic Requirements<ul><li>5+ years of ServiceNow experience and a Bachelor's degree in a IT related field</li></ul> Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Sr. ServiceNow Architect & Product Manager

May include;<ul> <li>Ensures all branches and employees are following all procedures, policies, safety standards and work instructions.</li> <li>Resolve customer issues, complaints, and transactions when necessary.</li> <li>Manage, supervise, and conduct Branch Visit Guide; follow-up and assist in resolving deficiencies.</li> <li>Assist in the planning of forecasting inventory needs, ensuring adequate product inventory is available and in good condition. Working in conjunction with Inventory planners at the HLC.</li> <li>Resolve operations issues or concerns by communicating with DOM and/or Regional Manager or corporate office where appropriate.</li> <li>Ensure House account sales are being monitored and accounts are being worked via CRM.</li> <li>Review branch P&L's and provide guidance and direction to help deficient areas get back on track.</li> <li>Work with Region Manager and Territory Sales Manager's to enable Region to achieve overall sales goals.</li> <li>Act as support line with sales.</li> <li>Work with HR Business Partner to proactively develop the branches' staffing/talent pipelines including actively networking and participating in the Branch Manager Training program (BMT) to ensure adequate personnel are in the branch at all times.</li> <li>Ensure that all employees receive sufficient training for their roles and coordinate with corporate office, HR and company trainers to ensure training goals and requirements are continuously met. </li> <li>Willing to spend whatever time it takes within the Region to get a branch back up to speed.</li> <li>Liaise with corporate real estate and operations for branch openings, closings, relocations and layout planning including conducting real estate building and location evaluations.</li> </ul>

MGR REGIONAL OPERATIONS

Responsibilities may include: <ul> <li> Load, unload and deliver products to customer sites within designated time frames safely using the most efficient routes possible. </li> <li> Maintain required logs and reports necessary to maintain compliance with DOT and Company policies relating to safety standards and operation of delivery vehicles, forklifts etc. </li> <li> Safely load and properly block, brace, and secure the cargo. </li> <li> Strong knowledge of driving/traffic and transportation laws, regulations and ensure continuous compliance while operating the truck(s). </li> <li> Operate forklift safely and efficiently to transfer, load, unload product - ensure accurate product and quantity of product is being loaded into customer. </li> <li> Perform pre-check and post-check operations of Company vehicles and forklifts per required procedures. </li> <li> Perform warehouse duties and ensure accurate product and quantity of product is being loaded / transferred for customers. </li> <li> Notify the manager immediately of any accidents, damage, violations, and areas of concerns to implement corrective measures and/or actions. </li> <li> Follow good housekeeping and safety practices at all times. </li> <li> Act as the warehouse and/or front counter back up as needed. </li> <li> Perform additional projects/duties to support ongoing business needs </li> </ul>Knowledge & Skills: <ul> <li> Safe driving skills: proven abilities to safely operate a flat bed or box truck. </li> <li> Must meet and pass DOT standards. </li> <li> Ability to successfully pass forklift training and delivery truck driving tests through our Prove it Pass it training within 30 working days of start date. </li> <li> Ability to safely operate a forklift as needed. </li> <li> Ability to safely load/transfer products to designated locations in a timely manner without causing damage. </li> <li> High level of attention to detail and surroundings </li> <li> Ability to follow all policies and established practices for branch, driving and warehouse operations. </li> <li> Ability to apply good judgement, strong work ethics and integrity on the job. </li> <li> Must be compliant and results oriented. </li> <li> Be dependable, work well in a team environment, and establish positive working relationships with employees and customers. </li> <li> Effective verbal and written communication skills </li> <li> Basic Computer skills include data entry to process transactions and generate reports and orders. </li> <li> Able to multi-task well with the ability to assist in warehouse or front counter or a branch as needed. </li> <li> Must be reliable and dependable; and able to work assigned hours and days </li> </ul>Experience: <ul> <li> 2 plus consecutive years of driving a commercial vehicle </li> <li> Current Valid Driver License with excellent driving record </li> <li> 2 plus years of warehouse / logistics experience is a plus </li> </ul>Education: <ul> <li> High school diploma or equivalent (for example GED) </li> <li> Previous training on operating forklifts and delivery trucks is highly preferred </li> </ul>Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations. </li> <li> DOT screening annually. </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

DRIVER - LOCAL DELIVERY

Responsibilities may include: <ul> <li> Plan, organize, maintain, develop, and grow a volume driven and profitable base of approximately 50 target and core dealers. </li> <li> Target and sign-up Dealers within assigned territory including A Plus Dealers. </li> <li> Build sales through active communication with existing and potential customers about new product launches, services, supplies, prices, programs, and discounts. </li> <li> Maintain and improve sales revenue and gross margin. </li> <li> Maintain an accurate call history within the CRM system. </li> <li> Collaborate with Branch Managers and their teams to increase sales within the assigned branches within territory. </li> <li> As required, develop remedial action plans to meet or exceed customer development and sales targets on a weekly basis. </li> <li> Be the channel expert on the features, benefits, product performance, and design guidelines for products sold. </li> <li> Ensure client accounts have all the information they require to maintain and exceed customer service expectations including policies and processes on promotions, new product launches, billing, returns, product changes etc. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Monitor competitive activity and trends within territory. </li> <li> Expand the knowledge base of the company's products and features. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Perform additional duties when requested. </li> </ul> Nature & Scope: <ul> <li> Grow sales volume/revenue within assigned territory </li> </ul> Knowledge & Skills: <ul> <li> Proficient sales ability with the ability to build and action a robust sale plan </li> <li> Excellent communication and presentation skills; both verbal and written </li> <li> Proficient computer skills required including Microsoft Office and internal systems like CRM, expense reporting, etc. </li> <li> Strong relationship building and customer service skills with the ability to generate new business through negotiating and carrying out a sale plan </li> <li> Strong organizational and multi-tasking and time management skills </li> <li> Ability to focus and high level of attention to detail. </li> <li> Ability to read and interpret construction documents and drawings/plans. </li> <li> Knowledge of HVAC products, services, customers, and market trends </li> <li> Demonstrates discernment and sound judgment. </li> <li> Self-motivated with the ability to work autonomously with minimal supervision </li> </ul> Experience: <ul> <li> Minimum 5 years of sales experience, preferably within the HVAC industry. </li> <li> HVAC experience preferred </li> </ul> Education: <ul> <li> High School Diploma or GED equivalent </li> <li> College degree preferred </li> </ul> Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> <li> Frequent travel to/from customer sites; occasional travel for company meetings/events. </li> </ul> Q ualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

TERRITORY SALES MANAGER

Responsibilities may include: <ul> <li> Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices, and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls for existing and lost customer accounts. </li> <li> Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products. </li> <li> Provide excellent customer service via walk-ins, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the showroom stock as needed. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Daily processing of cash drawer, end of shift count of money. prepare deposit slip and place in safe. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Monitor competitive activity and trends within territory. </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry. </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> May travel to customer location to follow-up, make presentations or perform demonstrations. </li> <li> Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift. </li> <li> Perform additional tasks as assigned. </li> </ul>Knowledge & Skills: <ul> <li> Knowledge of HVAC equipment / products is preferred. </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications. </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email. <ul> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations. </li> <li> Developing rapport and effective listening skills </li> <li> Phone etiquette and e-mail etiquette </li> <li> Professionalism - patience, poise, and tact </li> <li> Ability to deal with high volume customer traffic. </li> </ul> </li> <li> Effective verbal skills - must be able to explain fairly technical parts information clearly. </li> <li> Written skills - must be able to effectively and timely communicate via e-mail with customers and accurately input orders. </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task. </li> <li> High level of attention to detail and accuracy. </li> <li> Ability to establish positive working relationships with internal and external customers and employees. </li> <li> Ability to use good judgement and strong work ethics and integrity on the job. </li> <li> Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner. </li> <li> Ability to understand and follow procedures, work instructions and company policies </li> </ul>Experience: <ul> <li> 6 plus years of progressive sales and customer service experience </li> <li> 5 plus years in the HVAC industry </li> </ul> Education: <ul> <li> High School diploma or GED equivalent, some college preferred </li> <li> HVAC certification preferred </li> </ul>Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

CUSTOMER SERVICE REPRESENTATIVE/INSIDE SALES REPRESENTATIVE - 3

May include: <ul> <li> Lead a team of ~10 Contractor Network Development front-line supervisors and associates to meet the contractor related objectives of the organization. </li> <li> Responsible for the success of all aspects of a national network of 2,300+ contractors. </li> <li> Responsible for identifying and maintaining standard labor payout schedule for contractor network, balancing between client and contractor desires and organizational profit margin objectives. </li> <li> Create, prepare, implement, and manage Standard Operating Procedures (SOPs). </li> <li> Function as the liaison between contractors and the organization. </li> <li> Devise ways of improving the contractor experience; communicate contractor issues with operations team and serve as escalation point of contact for contractor issues related to payment processing, customer service, complaints, or disputes. </li> <li> Manage marketing campaigns to communicate new policies, procedures, guidelines, and standards with contractor network. </li> <li> Manage existing contractors' profiles within Motili's network. </li> <li> Build upon current Motili contractor network functions, programs, and processes. </li> <li> Develop and maintain compliance program (W-9, Certificate of Insurance, licenses, and certifications). </li> <li> Establish lasting relationships with clientele through effective issue resolution and negotiation, boosting business opportunities for both partners. </li> <li> Consistently meet Company and department objectives within budgets and time constraints. </li> <li> Function as a liaison between contractor network and other Motili departments. </li> <li> Lead or delegate Contractor Meetings, Webinars, Trainings, and Conference Calls. </li> <li> Negotiate, draft, and finalize multi-million-dollar contracts. </li> <li> Recruit, train, assign, coach, and counsel employees. </li> <li> Communicate job expectations, strategy, planning, monitoring, appraising, and reviewing job contributions. </li> <li> Improve employee job and industry knowledge with regular training opportunities. </li> <li> Provide feedback and suggestions to Product Management about changes to the platform that would improve customer and contractor satisfaction. </li> <li> Maintain clean, professional, and safe work environment; creating an environment that welcomes others </li> <li> Implement on-the-job training activities to cross-train other employees on various tasks. </li> <li> Participate in additional projects to support ongoing business needs. </li> </ul>Nature and Scope:<ul> <li> Provides direction and drives continuous improvement processes to grow business and relationships with customers </li> <li> Effectively adheres to policy and procedures in compliance with Company policy and the law. </li> <li> Adheres to Motili Inc. culture related to respect for the individual, service to our customers and striving for excellence. </li> </ul>Knowledge and Skills:<ul> <li> Excellent leadership skills; able to envision, develop, direct, manage, delegate responsibility and authority and motivate an organization. </li> <li> Effective communication, listening and collaboration skills; clearly convey and transmit information through written and verbal form including business acumen. Effective relationship management and interpersonal skills. </li> <li> Strong team player, results orientated, dedication to excellence and sense of urgency to achieve business objectives </li> <li> Ability to use good judgement and strong work ethics and integrity on the job. </li> <li> Analytical ability - able to convert data into information, identify trends and effectively communicate it. </li> <li> Priority setting - capable of managing multiple inputs and directions to deliver the desired results. </li> <li> Problem solving - effective elimination of root cause of problems using systematic approach. </li> <li> Attention to detail and compliance oriented. </li> <li> Ability to adjust to operational needs as they arise. Ability to work under pressure and able to make sound decisions. </li> <li> Telecommunications/ Excellent Customer Service skills. </li> <li> Strong Negotiation and Conflict Resolution skills, ability to think critically; de-escalate issues that may arise </li> <li> Strong computer skills with Microsoft Office 365 - Outlook, Excel, Word and PowerPoint. </li> <li> HVAC knowledge is preferred </li> </ul> Experience: <ul> <li> 3 + years of experience in vendor management, manufacturing, pricing, marketing. </li> <li> 5 + years of experience with people and project management, leadership, business negotiation, planning, communication, delegation. </li> </ul> Education: <ul> <li> Bachelor's degree in related field </li> <li> Certifications - OSHA 10 or 30 certification - preferred </li> </ul> Physical Requirements/Working Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations. </li> </ul>Pay Range : $104,730.00 - $131,160.00 The Company offers a comprehensive benefits package. Benefits for employees include healthcare and dental insurance, life and long-term disability insurance, 401K and different types of paid time of Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Manager, Contractor Network Development

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC Inside Territory Sales Manager position for our Chicago Metro branches operations group located in Wheeling, IL. The Inside Territory Sales Manager actively engages with COD House Accounts to grow sales and build a higher degree of customer loyalty. Increases sales of HVAC products to smaller accounts including commercial accounts for prospective and established customers. Is responsible for meeting established targets and quotas. This role requires one that is results driven and has a passion for sales. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Plan, organize, maintain, develop and grow a volume driven and profitable base of ~50 Inside Sales Key Accounts. </li> <li> The ISR will nurture and develop these Key Accounts to the point where the account's sales volume, rate of growth, and interest in partnership warrants graduating the account to an outside Territory Sales Manager. </li> <li> When an ISR successfully graduates accounts to TSMs, the ISR will backfill those Inside Sales Key Accounts from the region's House Account list. </li> <li>The ISR will coordinate with their ASM to confirm which accounts are ready for graduation to TSMs. The ASM will facilitate the account transfer and select the TSM to manage the graduated account.</li> <li> Maintain and improve sales revenue and gross margin. </li> <li> Effectively recruit new dealers; train, support, and develop their business. </li> <li> Develop proposals for presentation to prospective customers. </li> <li> Maintain customer relationships with customer decision makers & support personnel through proactive communication. </li> <li> Directly manage all aspects of ISR Key Account customer base. </li> <li> Update and maintain customer and sales information in CRM. </li> <li> Establish and maintain collaborative relationships with the corporate office staff as well as the field sales organization. </li> <li> Obtain and provide local market intelligence and feedback to the Sales Manager. </li> <li> Develop annual business plan in conjunction with the Manager, which details activities to follow during the fiscal year and will focus the Sales Associate on meeting or exceeding sales quotas. </li> <li> Responsible for all sales activities, from lead generation through close in an assigned territory. </li> <li>Perform additional projects/duties to support ongoing business needs.</li> </ul> Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li> Uses established procedures and works under supervision to perform assigned tasks </li> <li> Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li> HVAC knowledge preferred </li> <li> Knowledge of advertising and sales promotion techniques </li> <li> Strong abilities to educate and influence partners on HVAC products and programs </li> <li> Possess excellent verbal & written communication and presentation skills </li> <li> Analytical skills to forecast channel sales and results </li> <li> Proven record of achieving planned quota </li> <li> Proficient in MS Office - Word, Excel, and Power Point </li> <li> Ability to establish positive working relationships with internal and external customers and employees </li> <li> Ability to apply good judgement and strong work ethics and integrity on the job and results driven </li> <li> Visibility requires maintaining a professional appearance and providing a positive company image to the public </li> <li> Self-disciplined individual, who is able to manage a territory from a home-office base </li> <li> Work requires willingness to work a flexible schedule and occasional overnight travel </li> </ul>Experience:<ul> <li> 3+ years sales experience </li> <li> HVAC experience preferred </li> </ul>Education:<ul> <li>High School diploma or GED equivalent.</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Inside Territory Sales Manager

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC Inside Territory Sales Manager position for our branch operations group located at our Chicago, IL branch. The Inside Territory Sales Manager actively engages with COD House Accounts to grow sales and build a higher degree of customer loyalty. Increases sales of HVAC products to smaller accounts including commercial accounts for prospective and established customers. Is responsible for meeting established targets and quotas. This role requires one that is results driven and has a passion for sales. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Plan, organize, maintain, develop and grow a volume driven and profitable base of ~50 Inside Sales Key Accounts. </li> <li> The ISR will nurture and develop these Key Accounts to the point where the account's sales volume, rate of growth, and interest in partnership warrants graduating the account to an outside Territory Sales Manager. </li> <li> When an ISR successfully graduates accounts to TSMs, the ISR will backfill those Inside Sales Key Accounts from the region's House Account list. </li> <li>The ISR will coordinate with their ASM to confirm which accounts are ready for graduation to TSMs. The ASM will facilitate the account transfer and select the TSM to manage the graduated account.</li> <li> Maintain and improve sales revenue and gross margin. </li> <li> Effectively recruit new dealers; train, support, and develop their business. </li> <li> Develop proposals for presentation to prospective customers. </li> <li> Maintain customer relationships with customer decision makers & support personnel through proactive communication. </li> <li> Directly manage all aspects of ISR Key Account customer base. </li> <li> Update and maintain customer and sales information in CRM. </li> <li> Establish and maintain collaborative relationships with the corporate office staff as well as the field sales organization. </li> <li> Obtain and provide local market intelligence and feedback to the Sales Manager. </li> <li> Develop annual business plan in conjunction with the Manager, which details activities to follow during the fiscal year and will focus the Sales Associate on meeting or exceeding sales quotas. </li> <li> Responsible for all sales activities, from lead generation through close in an assigned territory. </li> <li>Perform additional projects/duties to support ongoing business needs.</li> </ul> Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li> Uses established procedures and works under supervision to perform assigned tasks </li> <li> Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li> HVAC knowledge preferred </li> <li> Knowledge of advertising and sales promotion techniques </li> <li> Strong abilities to educate and influence partners on HVAC products and programs </li> <li> Possess excellent verbal & written communication and presentation skills </li> <li> Analytical skills to forecast channel sales and results </li> <li> Proven record of achieving planned quota </li> <li> Proficient in MS Office - Word, Excel, and Power Point </li> <li> Ability to establish positive working relationships with internal and external customers and employees </li> <li> Ability to apply good judgement and strong work ethics and integrity on the job and results driven </li> <li> Visibility requires maintaining a professional appearance and providing a positive company image to the public </li> <li> Self-disciplined individual, who is able to manage a territory from a home-office base </li> <li> Work requires willingness to work a flexible schedule and occasional overnight travel </li> </ul>Experience:<ul> <li> 3+ years sales experience </li> <li> HVAC experience preferred </li> </ul>Education:<ul> <li>High School diploma or GED equivalent.</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Territory Sales Manager position for our REGION branches operations group located remotely, but local, to our Austin, TX branches. The Territory Sales Manager is responsible for planning, organizing, maintaining, developing and growing a volume driven and profitable base of target and core dealers while ensuring that each member of the dealer base is aware of the features and benefits of COD products and services. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li>Plan, organize, maintain, develop, and grow a volume driven and profitable base of approximately 50 target and core dealers.</li> <li>Target and sign-up Dealers within assigned territory.</li> <li>Build sales through active communication with existing and potential customers about new product launches, services, supplies, prices, programs and discounts.</li> <li>Maintain and improve sales revenue and gross margin.</li> <li>Maintain an accurate call history within the CRM system.</li> <li>Collaborate with Branch Managers and their teams to increase sales within the assigned branches within territory</li> <li>As required, develop remedial action plans to meet or exceed customer development and sales targets on a weekly basis.</li> <li>Be the channel expert on the features, benefits, product performance, and design guidelines for products sold.</li> <li>Ensure client accounts have all the information they require to maintain and exceed customer service expectations including policies and processes on promotions, new product launches, billing, returns, product changes etc.</li> <li>Periodically reach out to customers to determine satisfaction with the organization, products and services</li> <li>Monitor competitive activity and trends within territory.</li> <li>Expand knowledge base of the company's products and features.</li> <li>Understand and follow work instructions, operating procedures and company policies.</li> <li>Perform additional projects/duties to support ongoing business needs.</li> </ul>Nature and Scope : <ul> <li>Ensures work is aligned with the Director's expectations, goals, and vision </li> <li>Accountable for implementation of policies, processes, and procedures for short-term results</li> <li>Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director</li> <li>Works on difficult to moderately complex issues and projects </li> <li>Provides guidance and training to subordinates</li> <li>Has authority to hire, recommend pay, establish performance and recommend for termination</li> <li>Level of signing authority established by company policy/guidelines</li> </ul>Knowledge and Skills: <ul> <li>Proficient sales ability with the ability to build and action a robust sales plan</li> <li>Excellent communication and presentation skills; both verbal and written</li> <li>Proficient computer skills required including Microsoft Office and internal systems like CRM, expense reporting, etc.</li> <li>Strong relationship building and customer service skills with the ability to generate new business through negotiating and carrying out a sales plan</li> <li>Strong organizational and multi-tasking and time management skills</li> <li>Ability to focus and high level of attention to detail</li> <li>Ability to read and interpret construction documents and drawings/plans</li> <li>Knowledge of HVAC products, services, customers and market trends</li> <li>Demonstrates discernment and sound judgment</li> <li>Self-motivated with the ability to work autonomously with minimal supervision</li> <li>Ability to apply good judgement, strong work ethics and integrity on the job.</li> </ul>Experience: <ul> <li>Minimum 5 years of sales experience preferably within the HVAC industry</li> </ul>Education: <ul> <li>High School Diploma or GED equivalent</li> <li>College degree preferred</li> </ul>Physical Requirements/Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations</li> <li>Travel is required - up to 50%</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #IND123

Territory Sales Manager

The and accurate information for customers and others has a lasting effect. For this reason Motili CSRs work directly with our clients, contractors and sometimes the homeowner. Our main goal is to provide good customer service which includes providing information about Goodman/Daikin products, services, and features and assists with quotations, processing orders, and respond to customer complaints. Motili CSRs are expected to provide great customer service using fast, friendly, and accurate information while responding to customers, processing chat requests, general service requests, orders and quotes for services. When presented with a com use of issue resolution and de-escalation techniques can effectively resolve many issues to the mutual benefit of both the customer and the Company. Position Responsibilities Provide fast, friendly and accurate information and assistance for customers and other team members. Maintain professionalism and exhibit patience at all times to ensure customer expectations are met. Interact politely and effectively with customers, fellow employees, and business partners. Help co-workers trouble shoot or answer questions when they cannot find answers themselves. Answering phone calls/chats/customer support emails, branch questions or requests/taking on responses for our Bangkok team Educate customers about terminology, features and benefits of products to improve product related sales and customer satisfaction. Provide accurate information regarding availability of in-stock items, product and delivery information Process submitted orders, requests for quotations and assign tickets using designated CSR software (Freshdesk) order center. Recommend alternate products based on cost, availability, or specifications. Assist with month end clean-up for orders that have not been closed out for billing. Monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Obtain accurate information from vendors relating to shipment dates and expected date of delivery. Participate in on-the-job training activities, cross-train other employees on various tasks, and take individualized training as assigned. Effectively adhere to policy and procedures in compliance with Company policy and the law. Maintain clean, professional, and safe work environment; creating an environment that welcomes others. Adhere to Motili Inc. culture related to respect for the individual, service to our customers and striving for excellence. Perform other duties as assigned.

Candidate sign up

Employer sign up

Blog